Reliable IT Support for Businesses & Homes

We keep your systems secure, your technology running smoothly, and help you work confidently—whether you're running a business or managing your home tech.

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Secure
Fast
📈
Scalable
🛡️
Protected
☁️
Cloud
🎯
Reliable
99.9%
Uptime Guarantee
<15min
Response Time
24/7
Monitoring
100%
Client Satisfaction

Comprehensive IT Services

We provide complete IT solutions tailored to your needs—from daily support for your business to home network setup and personal tech assistance.

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Managed IT Services

Proactive support that keeps your business running smoothly.

  • 24/7 system monitoring
  • Helpdesk support
  • Device management
  • Preventative maintenance
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Home & Personal IT

Expert help for your home technology and personal devices.

  • Home network setup & WiFi
  • Device troubleshooting
  • Smart home integration
  • Personal tech support
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Cybersecurity

Protect your business from threats with enterprise-grade security.

  • Security assessments
  • Endpoint protection
  • Backup & disaster recovery
  • Compliance support
☁️

Cloud Solutions

Modern infrastructure that scales with your business.

  • Microsoft 365 management
  • Cloud migration
  • Network optimization
  • Remote work solutions
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IT Consulting

Strategic guidance for your technology roadmap.

  • IT project management (PMP)
  • Technology planning
  • System migrations
  • Vendor optimization
  • Cost analysis
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Data Transfer, Backup & Recovery

Professional data services to keep your information safe and accessible.

  • Data transfer & migration
  • Backup setup & configuration
  • Data recovery assistance (best-effort)
  • Remote or onsite support
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Website Design & Online Presence

Professional website design to establish your online presence.

  • Custom website design & setup
  • Mobile-responsive layouts
  • Publishing & launch assistance
  • Ongoing updates & changes

Why Choose MarKei IT?

We're not just another IT vendor—we're your long-term technology partner, whether for your business or home.

Proactive, Not Reactive

We fix problems before they disrupt your work or life, not after.

Clear Communication

No jargon, no surprises. We speak your language.

Flexible Pricing

One-time services or monthly plans—choose what works for your needs and budget.

Enterprise Experience

Public sector and enterprise-level expertise for your business.

Serving Maryland & Beyond

📍 Local On-Site Support

We provide in-person IT support throughout the greater Baltimore area:

Baltimore City
Baltimore County
Carroll County
Harford County
Anne Arundel County
Howard County
Prince George's County

🌐 Remote Support Nationwide

No matter where you're located, we offer secure remote IT support across the United States. Get expert help without the wait.

Built on Expertise, Driven by Results

MarKei IT is part of MarKei Enterprises, delivering professional IT services to businesses and individuals who need reliable, secure technology solutions.

Whether you're a small business owner, a growing company, or someone who needs help with home technology, we bring the same level of expertise and care to every client.

Led by Keion, a Senior Endpoint Specialist with extensive experience managing enterprise infrastructure for Anne Arundel County Public Schools, we bring public sector rigor and reliability to the private sector.

We understand what it takes to keep critical systems running, secure environments protected, and people productive. Whether you're managing a business or your home technology, you deserve that same level of care and competence.

PMP Certified ITIL Certified CompTIA A+ Network+ Security+
Enterprise Background Managing endpoint infrastructure for thousands of users
Proven Methodology ITIL and PMP frameworks for reliable service delivery
Security First Best practices from public sector compliance requirements

Simple, Transparent Pricing

Choose one-time services or ongoing support plans that fit your needs.

Remote IT Support

$89/session
  • Up to 75 minutes
  • Troubleshooting & setup
  • Tech education
  • Additional time available if needed
Request Appointment

Onsite IT Support

$149/visit
  • Up to 90 minutes
  • In-person service
  • Local service area
  • Additional time available if needed
Request Appointment

New Device Setup

$149remote
  • Single device setup & orientation
  • Computer, phone, or tablet
  • Remote: $149
  • Onsite: $199
Request Appointment

Family Safety & Security

$199one-time
  • Parental controls setup
  • Safer browsing configuration
  • Device hardening
  • Family protection
Request Appointment

Data Services

$99-$199
  • Data transfer & migration
  • Backup setup & configuration
  • Data recovery assistance
  • Remote or onsite available
Get Quote

Website Design - Starter

$499one-time
  • Up to 5 pages
  • Mobile-responsive design
  • Basic SEO setup
  • Contact form integration
Get Quote

Website Launch Assistance

$149add-on
  • Publishing & launch support
  • Hosting connection
  • DNS guidance
  • Live site verification
Get Quote

Website Updates

$75/hour
  • Content updates
  • Minor layout changes
  • Basic site adjustments
  • Post-launch modifications
Get Quote

Need a custom solution? We offer tailored IT support packages for larger businesses and specialized needs. Contact us for a personalized quote.

Appointments are confirmed after request review and payment (if required).

Website Design Notes: Client is responsible for purchasing and maintaining their domain. Hosting fees are separate. Website content (text/images) must be provided by the client unless otherwise agreed. Ongoing updates are billed hourly unless a future plan is added.

Let's Talk

Ready to get reliable IT support? Schedule a consultation and we'll discuss how we can help.